Paddle Retain is customer retention software that works like magic. Reduce churn automatically with interventions that use billions of data points to win back customers before they're gone for good.
Proactive Dunning systems prevent and resolve failed payments due to expired cards on your behalf.
Automated cancellation flows learn and offer personalized retention offers to keep users subscribed.
Gather cancellation insights to help you diagnose the root cause for customers leaving your platform.
Customer retention is crucial for the health of SaaS businesses as it increases customer lifetime value. Retaining customers is more cost-effective than acquiring new ones, with acquisition costs being significantly higher.
Fully automated Dunning with the payment recovery rates on the market.
Give users considering cancelling a plan personalized offers and gather valuable product insights before they're gone for good.
Intelligently reach out to the right users to provide annual plan upgrades, boosting lifetime value.
Speak your customers' language. Automatic translation on all your recovery messaging.
Reach your customers where they are, regardless of platform.
Retain is SOC2 certified and fully compliant with GDPR and other local data collection regulations.
Retain with Localization is a key part of your retention strategy. It took zero setup, automatically figured out what language customers prefer, and targeted them with the right message at the right time.
Retain plugs right into your existing billing system and works automatically in the background to help prevent churn. Keep development time to a minimum with Paddle Retain.
Win back customers before they're lost forever with automated dunning and churn intervention
Paddle Billing
ProfitWell Metrics